Provided by the St. Johns Fire Department
Through responsiveness and technical excellence while in partnership with Charleston County, St. Johns Fire District Communications Center joined the Charleston County Consolidated 9-1-1 Center on Thursday, June 24, 2010.
Before the move, St. Johns Fire District 911 calls were answered at the River Road Communications Center on Johns Island, and police and EMS-related emergency calls had to be transferred to the appropriate agencies.
“This change puts the Consolidated 9-1-1 Center one step closer to being a truly consolidated center,” said Charleston County 9-1-1 Center Director Jim Lake. “It also allows for more efficient use of personnel and allows them to focus on their primary areas of responsibility.”
While the call taker gathers information, a computer generated incident report is sent to a dispatcher who is assigned to talk to law, fire or medical responders via radio.
Sea Island residents are urged to call 9-1-1 to report life threatening emergencies, crimes in progress and other emergency situations that require immediate response. Do not call your local Fire, EMS, or Police Stations during an emergency. Dial 9-1-1.